Privacy Policy

In compliance with data privacy and in respect of my website Arli Pagaduan and online shop Hourly Bird’s visitors and customers, please read my Privacy Policy below:

Section 1 – WEBSITE

About

This website, with the address https://arlipagaduan.com, is owned by Maria Carlizza C. Pagaduan. It serves as the home of my portfolio, blog, and online shop Hourly Bird (https://arlipagaduan.com/shop). It is powered by WordPress, one of the most powerful blogging and website content management system (CMS) there is. You may view their privacy policy here: https://automattic.com/privacy/

Personal Data

By default, WordPress does not collect any personal data about visitors, and only collects data shown on the User Profile screen from registered users.

However, because my online shop Hourly Bird is now here, you as a customer need to provide personal data such as name, email address, contact details, and shipping address; transactional data such as purchase information; and technical data such as information about cookies.

The personal information you provide when buying a product from my shop is needed, because it will be used to process your order, support your experience throughout the website, and to contact you for any concerns regarding your order. This also serves as protection to screen orders that may be fraudulent.

How I protect your data

My website is hosted at WordPress, and it is made secure through HTTPS and SSL.

Who we share your data with

This website shares data with plug-ins I use: Akismet Anti-Spam, AMP, and JetPack – all of which are automatically managed for me.

This website also shares data with WooCommerce, a plug-in I use for my online shop, and WooCommerce PayPal Gateway and WooCommerce Services. Your data is shared with these to successfully process your orders made in my online shop.

For cases that I may be required to comply with the law and certain regulations, I may disclose your personal information.

How long we retain your data

My website retains personal data collected and processed for my online shop’s records and security. This includes your name, email address and billing and shipping addresses. This also helps for when you will have future orders in my online shop. However, if you would like for my website to delete them, you may contact me at hourlypagaduan@gmail.com.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact Forms

In my Contact Page, the information you are required to provide is your name, email address, and the message itself. The data is only used for customer service and inquiries and not for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided. You can also request that I erase any personal data I hold about you. This does not include any data I am obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Section 2 – WooCommerce

What we collect and store

While you visit my online shop Hourly Bird (https://arlipagaduan.com/shop), my website will track the following:

  • Products you’ve viewed: I’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: I’ll use this for purposes like estimating shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site. You may read more about how WordPress uses cookies here: https://automattic.com/privacy/

When you purchase from Hourly Bird, I’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Improve my store offerings
  • Send you marketing messages, if you choose to receive them. You may subscribe to my monthly newsletter here.

My website generally stores information about you for as long as I need the information for the purposes for which I collect and use it, and I am not legally required to continue to keep it. However, if you would like for me to delete it, you may contact me at hourlypagaduan@gmail.com.

I will also store comments or reviews, if you choose to leave them.

Who on our team has access

As the site owner, I am the only one who has access to my website and online shop. I can access information you provide to me like:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

This data is needed to help fulfill orders, process refunds, and support you.

What we share with others

Your data is only shared with WooCommerce and other plug-ins like WooCommerce PayPal Gateway and WooCommerce Services. It is also shared with PayPal which is the mode of payment in Hourly Bird. You may read more the Privacy Policies of WooCommerce here (https://automattic.com/privacy/) and PayPal here (https://www.paypal.com/us/webapps/mpp/ua/privacy-full).

I will also share your data such as name, shipping address, and contact number to the shipping courier to send your order. Please be informed that the information you provide must be true, clear, and accurate.

Payments

My online shop accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. You may read more about PayPal’s Privacy Policy here (https://www.paypal.com/us/webapps/mpp/ua/privacy-full).

Section 3 – Additional Information

Payment Extensions

Information of payments (those needed to successfully process an order) made through PayPal will be transferred to a respective third party. Data collected may include:

  • Name
  • Email
  • Address
  • Phone
  • City/State/Zip
  • Unique payment identifier
  • Payment provider identifier

Please visit this page (https://docs.woocommerce.com/document/privacy-payments/#woocommerce-gateway-paypal-express-checkout) to view privacy considerations when using official Payments extentions.

Updates

I may update this Privacy Policy from time to time to comply with laws and regulations and if ever there may be a change in how I process orders in my online shop.

My contact information

If you have privacy-specific concerns or other issues, you may email me at hourlypagaduan.com or use my Contact Page.